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Old Chalkboard

Student FAQ

If you find that your question or query is not addressed in the Student FAQ pages or the online Blackboard User Manual and tutorials, please send an email to helpdesk@sf.edu with your questions.

Technology Requirements
Blackboard Browser Compatibility
Additional System Requirements
Blackboard Manuals and Tutorials

Technology Requirements

In order to have the best learning experience possible in your course, you will need to have an update-to-date computer and a high-speed Internet connection (i.e. DSL, cable modem, FiOS). A dial-up connection with 56K telephone style modems cannot transfer data effectively.

Blackboard Browser Compatibility

You will need to make sure that your Internet browser is compatible with Blackboard. Please see the following compatibility information:

Certified: fully tested and supported.
Compatible: partially tested but should function properly.
Unsupported: either impossible or not tested.

Microsoft® Windows® Operating System
  Internet Explorer® 9
Internet Explorer 8
Firefox (Final Release)
Firefox 3.6 Chrome (Stable)
Windows® XP (32-bit) Unsupported Compatible Compatible Compatible Compatible
Windows Vista® (32-bit) Certified Compatible Certified Compatible Compatible
Windows Vista (64-bit) Compatible Compatible Compatible Compatible Compatible
Windows 7 (32-bit) Certified Compatible Certified Compatible Certified
Windows 7 (64-bit) Compatible Compatible Compatible Compatible Compatible

 

Apple® Mac OS® Operating System     
  Safari® 5.1 Safari 5.0 Safari 4.0 Firefox (Final Release)
Firefox 3.6 Chrome (Stable)
Mac OSX 10.5 "Leopard®" Unsupported Compatible Compatible Compatible Compatible Compatible
Mac OSX 10.6 "Snow Leopard®" Compatible Certified Compatible Certified Compatible Certified
Mac OSX 10.7 "Lion®" Compatible Unsupported Unsupported Compatible Compatible Compatible

 

IE 9 Compatibility

Additional System Requirements

*The University of Saint Francis does not control and is not responsible for the contents of this linked site or any link contained within this linked site. The inclusion of this link(s) does not imply the University of Saint Francis endorsement, either directly or indirectly, of the site, entity, product(s), or service(s). The University of Saint Francis assumes no responsibility for the content of this linked site(s).

Blackboard Manuals and Tutorials

Software Tutorials

Blackboard Student User Manual 

Blackboard Student SafeAssign Manual PDF

 

Frequently Asked Student Questions

For log-in and password help
USS Help Desk
Pope John Paul II Center - Library
ph: 260-399-7700 x 6027
fx: 260-399-8175
helpdesk@sf.edu

Distance, Instruction, & Educational Technology
Pope John Paul II Center 211D
ph: 260-399-7700 x 6027
fx: 260-399-8175