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Student Access

When do new students have access to Blackboard and when do students stop having access upon leaving?
A student cannot see my course site from their Blackboard homepage
A student is having trouble logging into Blackboard
A student in one of my courses is not receiving emails I send through Blackboard.

When do new students have access to Blackboard and when do students stop having access upon leaving?

New students will have access to Blackboard at the time their USF network user profile is created. This occurs approximately two weeks prior to the start of their first registered semester. Once students have a network username and password, they can access Blackboard.


Student access to Blackboard is denied once they leave or graduate from the University. Their network profile is rendered inactive, at which point a student would no longer be able to log into Blackboard.

A student cannot see my course site from their Blackboard homepage

Ensure that your course site is ‘available' to students. Making course sites available to students will provide you with the steps to do so.
Check that your Jenzabar student list matches your Blackbaord enrollment list. To check:

A student is having trouble logging into Blackboard.

Students must have a valid and active USF network profile in order to use Blackboard. Students unsure of their network username or password or requiring a password reset can contact the Help Desk at 260.399.7700 x 6027. Alternatively students can visit the Help Desk, located at the circulation desk on the second floor of the libary. A current student ID or driver's license is necessary. Students may also reset their own passwords via the Password Protection Program.

A student in one of my courses is not receiving email I send through Blackboard.

Blackboard automatically defaults to students' cougars.sf.edu email addresses. There are a couple of reasons why a student may not receive email sent from Blackboard by an instructor:

 

 

 

Frequently Asked Faculty Questions

For log-in and password help
USS Help Desk
Pope John Paul II Center - Library
ph: 260-399-7700 x 6027
fx: 260-399-8175
helpdesk@sf.edu

Distance, Instruction, & Educational Technology
Pope John Paul II Center 211D
ph: 260-399-7700 x 6027
fx: 260-399-8175